Timber Ridge Front Desk Clerk - Part Time

Position Purpose Provide efficient, courteous and quality service to guests according to company standards and procedures.
Essential Functions
Performs front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management.
Performs data entry and guest transactions on front desk computer system.
Provides quality service for guests in a timely, professional and courteous manner.
Receives and resolves guest's complaints and provides information within scope of authority.
Completes shift checklist.
Monitors front desk areas for safety, security, and appearance.
Reports any injuries, accidents or problems as necessary.
Works with housekeeping and maintenance departments to assess room status for cleanliness, maintenance and any repair work.
Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy.
Perform other duties as assigned.
Position Requirements
High School or equivalent.
6 months previous work experience in a guest service position required, preferably within the hospitality industry.
Able to work independently, has good judgment, problem solving, and decision-making skills.
Organization and time management skills.
Service oriented.
Good oral and written communication towards guests, supervisors, peers, and/or subordinates.
Able to guide, direct, and motivate others.
Reporting Relationship Front Office Manager
Exemption Status Non - Exempt
Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Front Desk Clerk - Part-Time
Green Lake, WI Beverly Garland's Holiday Inn
Front Desk Agent-Part Time - IHG Army Hotels -...
Sparta, WI IHG
Hilton Milwaukee Front Desk Clerk 1st & 2nd Sh...
Milwaukee, WI Beverly Garland's Holiday Inn
Clerk, Part-Time
Milwaukee, WI ABF Freight System, Inc
Clerk, Part-Time
Racine, WI ABF Freight System, Inc