Grand Geneva Banquet Set-up Supervisor - Full Time


Position Purpose To supervise and assist in ensuring the appropriate set-up of banquet rooms according to guest specifications and Marcus' standards of quality.
Essential Functions
- Develop and implement sustainable training and development programs in order to ensure efficient, competent and professional service delivery.
- Assist and supervise banquet set-up staff and ensure all tasks are completed.
- Inspect storage facilities.
- Develop working relationships with vendors and suppliers who provide services to groups and associations.
- Complete visual inspection and maintenance of banquet and meeting space and condition of equipment.
- Install phone lines in meeting rooms.
- Maintain condition and cleanliness of work area.
- Perform other duties as assigned.
Position Requirements
- High school diploma or equivalent required.
- Prior supervisory experience is preferred.
- Ability to comprehend and communicate in English in order to provide service as requested by managers, staff and guests.
- Passionate about hospitality and customer service driven.
- Pride in your work by creating positive energy, excitement and fun.
- Respect for all co-workers and guests
- Act ethically and honestly in all business practices and builds professional relationships by promoting mutual trust.
- Ability to maintain composure and remain pleasant under high pressure situations.
- Ability to work a flexible schedule including days, nights, weekends and holidays.
Reporting Relationship Banquet Manager
Exemption Status Non-Exempt
Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

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