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Well Spa Assistant Director

Description

Position Purpose
Assist the Spa Director in leading all areas of spa operations.
Essential Functions
- Oversee the daily management of all spa operations and staff to include therapists, aestheticians, nail technicians, and receptionists
- Create and uphold departmental policies, procedures, and standards
- Oversee and coordinate training of treatment protocols on menu of services
- Develop and implement promotional programs with marketing department
- Assist w/ special events as necessary
- Maximize spa revenues by tracking trends and thinking creatively
- Ensure safety and security for spa guests and associates
- Ensure proper maintenance of facility and equipment and report problems to engineering immediately
- Monitor inventory, ordering systems, and issuing of products and supplies
- Serve as a liaison between management, staff, and guests
- Monitor and ensure high standards of treatments and personnel
- Develop and implement new spa services
Position Requirements
- Minimum of 3 years Spa management experience
- Luxury hotel experience preferred
- College graduate or professional certifications in spa treatments preferred
- Prior experience w/ Spa Soft software
- Prior P/L experience and responsibility
- Excellent communication skills, both written and verbal
- Strong sales and marketing skills
- Strong interpersonal and leadership skills
Reporting Relationship
This position reports to the Spa Director.
Exemption Status
Exempt
Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.



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